Version number 5, 27 July 2016

Disclosure Statement Steve Gawn

Name of financial adviser: Steve Gawn

Address: Unit 4/35 Riccarton Road Riccarton Christchurch

Postal address: PO Box 80034, Riccarton Christchurch 8440

Trading name: Phoenix Insurance Brokers Limited

Telephone number: 03 348 9224

Mobile Number: 0274 350 927

Fax number: 03 348 9652

Email address: steve@phoenix.co.nz

Website address: http://phoenixinsurance.co.nz

Skype address: steve.gawn

This disclosure statement was prepared on: 27th July 2016 It is important that you read this document.

This information will help you to choose a financial adviser that best suits your needs. It will also provide some useful information about the financial adviser that you choose.

What sort of adviser am I?t

I am a registered, but not authorised, financial adviser.

I can give you advice about: Risk Management: Identifying and quantifying personal and business financial risks, considering solutions and ensuring sufficient cash or income is available in the event of death, disability or illness. I only give advice in the particular subject areas set out above. 

Products: The products I would generally use (but not limited to) are: Life Insurance, Trauma Insurance, Disability Insurance, Survivors Income Benefit, Health Insurance, Total and Permanent Disablement Insurance, Income Protection Insurance, Key Person Insurance, Business Insurance

We refer – Wills, Trusts, Fire and General Insurance to people who we believe will look after you. Persons needing accounting advice

What should you do if something goes wrong? If you have a problem, concern, or complaint about any part of my service, please tell me, Steve Gawn so that I can try to fix the problem.

You may contact the internal complaints scheme by contacting Toni Andrews our complaints manager on 03 348 9224, 027 265 9388 or toni.phoenix@clear.net.nz. You should put any complaints in writing.

If we cannot agree on how to fix the issue, or if you decide not to use the internal complaints scheme, you can contact Insurance & Savings Ombudsman.

This service will cost you nothing, and will help us resolve any disagreements. You can contact Insurance & Savings Ombudsman at: Address: 7th Floor, Datacraft House 99 – 105 Customhouse Quay Wellington 6011

Telephone number: 0800 888 202

Email address: info@iombudsman.org.nz

Website address: www.iombudsman.org.nz

How am I regulated by the Government?

You can check that I am a registered financial adviser at http://www.fspr.govt.nz FSP# 65481 The Financial Markets Authority regulates financial advisers. Contact the Financial Markets Authority for more information, including financial tips and warnings.

You can report information or complain about my conduct to the Financial Markets Authority, but in the event of a disagreement, you may choose to first use the dispute resolution procedures described above (under What should you do if something goes wrong?).